Archive for July 2017

CRM: The Art of “Thank You”

By Mark Shadbolt | July 21, 2017

CRM relies on thanking your customers, whether by email, DM or on social media. Here's a guide on how best to make your customers feel valued.

If there’s one word that CRM relies on, it’s “Thank You”. Oh wait that’s two words, but you get the point. So here are a few tips to help you get the most out of your Customer Relationship Management (CRM) programme. The key to CRM T – Test and learn Once you build up a…

RHS Hampton Court Palace Flower Show

By Guy | July 5, 2017 |

Yesterday, a few of us were lucky enough to visit the Hampton Court Palace Flower Show courtesy of our clients at the RHS. The show is the largest of its kind in the world and has a very different atmosphere to its better-known ‘sister’ event, The RHS Chelsea Flower Show. We’re lucky enough to have…

TOP 5 DIGITAL NEWS STORIES

By Mark Shadbolt | July 3, 2017

This month it’s digital month Facebook GIF comments Words are becoming increasingly yesteryear in digital media, and as is the next logical step, Facebook now allows you to comment via GIF. Sometimes a smoking cat on a skateboard is the only way you can truly convey a sense of “deal with it”. New Twitter design…