Archive for January 2020
Secrets of Travel CRM
Travel CRM should not be this hard: “Our gift to you as a loyal customer.” “Our holidays are now reduced by 10% for the next 5 days.” Hang on! I am allegedly an important loyal customer, I have booked three holidays with you in the last five years and that has earned me the…
Read MoreTrending in 2020
Firstly, Happy New Year from all of us at BURN! In the spirit of getting back to reality after two weeks of not knowing what day it is or your purpose in life, we’ve pulled together some of the most exciting trends that will come to a head in 2020. THE NEW ECO-NORMAL As we…
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